Trusted by:
Exceptional agents who represent you
Scale your business with a team of Exceptionist agents that will take calls when you’re not around. Customize your team to respond the way you want.
24/7 Availability
Rest well knowing you can take simultaneous calls any time of the day. Scale your operations now.
Triage Immediately
Skip the fluff with conventional bots. Exceptionist agents recognize your residents and immediately begins triaging calls.
Represent Your Brand
Choose from a library of natural voices or customize your own. Train them to be speak the way you want in any language.
Monitor and Track
Calls are always recorded and transcribed for review. Track outcomes with sentiment analysis and other metrics.
Route calls to your vendors
Exceptionist agents route calls faster than your traditional answering service. Forget about juggling contacts and their availability again!
01
Spot Trends in Seconds: No more digging through numbers.
02
Design your own automated incident management workflow or use sensible defaults.
03
Ping multiple vendors for their availability and connect whomever is available immediately
04
Automate after-service follow ups
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Scale more for less
Imagine a world where you’re not limited by your availability. Focus on growing your portfolio and let us handle the calls. Pay only for the minutes that we help you with.
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Pro
Recording playback with transcriptions
Transparent billing
Seamless onboarding
Multilingual support
Dedicated line for telephony and texting
Configure preferred vendors
Scale
Barge in the virtual call to take over conversations
Sentiment analysis with additional metrics
Automated after-service followups
Integrations support for multiple industries
Centralized features and reporting
Advanced vendor configurations
Enterprise
Dedicated account support
Advanced call forwarding
Steep learning curve
Lead attribution integration
Centralized billing with commitment discounts
Custom development
Connect with us
Schedule a quick call to learn how Exceptionist can turn your answering service into something you love
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